Robert Hickey
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Robert Hickey, deputy director of The Protocol School of Washington® (PSOW), has been conducting protocol trainings and workshops since 1988.

With Pamela Eyring he updated and revised the new, fourth edition of The Blue Book of Stationery published by Crane & Co. (2009), a guide to the use of stationery, invitations, and many other paper items for social and corporate correspondence and entertaining.

In addition to providing training, he is a frequent guest speaker on:

►How you do things really does matter to those at the top  of the pecking order

►Embrace diversity: One person at a time

►World Citizen: The seven skills necessary to thrive in a rapidly shrinking world

Results 1 - 10 of 18
by Robert Hickey / October 17, 2012
  Dear Mr. Hickey, How would you address a group of senators, governors, police officers, etc.? Would it be generally like the plural of "sir" and "ma'am" -- "ladies and gentlemen," or "assembled guests" for instance? Or do I mention just the top ones...
by Robert Hickey / September 4, 2012
Dear Robert, I'm addressing invitations and wondering what the best way is to include the first names of both spouses. Which way is correct? Mr. John and Mrs. Jane Doe Mr and Mrs. John and Jane Doe Or do you perhaps have another more formal method of address? -- Lynna Dear Lynna, The forms you...
by Robert Hickey / August 20, 2012
  Dear Robert, Would you recommend using on their place card General John Doe instead of LTG John Doe? Would you also recommend using the Governor Doe, or GOV Doe instead of Governor John Doe? -- Marietta Stone Dear Ms. Stone: I have all this spelled out in my book, this sort of thing...
by Robert Hickey / July 18, 2012
Dear Robert, We are preparing place markers for a panel discussion. Among the panel are three attorneys (one of whom is also a state representative) and the Chief Justice of the Wyoming Supreme Court. The only two “civilians” are members of the press. Would we simply list their names...
by Robert Hickey / June 26, 2012
Dear Robert, Our private school has applied for a grant and has invited four individuals from a foundation to visit the school. The individuals include: the President, the Assistant Pres., and 2 other members. They will be touring our school and will be introduced to key school persons along...
by Robert Hickey / May 22, 2012
Dear Robert, I'm putting together place cards for a memorial dinner on May 31st. In general, I'm using the form: Mr. Andy Clark I choose to use Andy rather than Andrew because this is a social dinner reception. But the event does have some formal business overtones as I have a mix of corporate,...
by Robert Hickey / April 27, 2012
Dear Mr. Hickey, It was decided we would use the informal form of address on the place cards, i.e. John Doe instead of Mr. John Doe or Mr. Doe. Should that go on one side or both sides? -- Marietta Stone Dear Ms. Stone, Protocol officers typically use the word place card for the small card (...
by Robert Hickey / January 16, 2012
  Dear Mr. Hickey, I am involved in fund raising for a non-profit charity. We have a fundraiser on Saturday, November 7th. I expect several Washington State Representatives, The mayor of our city, and several city council members to attend. I need help on the order of introduction as well...
by Robert Hickey / June 7, 2011
Dear Mr. Hickey, Everybody I'm inviting knows in which state my ceremony will be. On an invitation should I write “Nashville” or “City of Nashville"? -- Vicki Cantrell Dear Ms. Cantrell, Write (city), (state): Nashville, Tennessee You would write “city” if...
by Robert Hickey / May 24, 2011
Dear Robert, Our annual holiday party invitations have always read: On behalf of the Alabama Automobile Dealers Association Chairman of the Board and First Lady Avery and April McLean Cordially invite you and yours to attend the... This year we have a married female Chairman of the...